Outside Today

Outside Today Support

Last updated

Outside Today keeps everything on your iPhone, so we can never see your journal and can never recover it for you. The answers below cover most questions. If yours is not here, write to us with your iPhone model, the iOS version and what you expected to happen.

Frequently asked questions

I lost my entries after reinstalling. Can you get them back?

We cannot, because we never have a copy. Outside Today keeps everything on your iPhone. Make a backup in Settings › Back up to a file, and keep the file and its passphrase somewhere safe. To restore, use Settings › Restore from a backup. A lost passphrase cannot be recovered.

How precise is a place's location?

You choose when you tap Add location: about 10 km, about 1 km or exact. A place can also be just a name. You can keep less detail later in the place's settings, and the extra detail is erased.

Why is the map off?

The map loads its pictures from Apple Maps over the internet, so it is off until you turn it on under Places › Map. Everything else works without it, including offline.

Does sharing a photo reveal where I was?

No. Shared photos have their location, date and camera details removed, and stored photos never keep their GPS location. Places you mark private are left out of anything you share or export.

What counts as a first of the season?

Whatever you decide: the first swallow, the first frost, the first hatch on the river. It is your own observation, not a verified identification, and next year the app shows you the date you noticed it before.

Can I see old moments again?

Only if you turn on This week in past years in Settings. It shows moments from this week in earlier years, and you can exclude places, kinds or date ranges you never want to see again.

Is this a health app?

No. Outside Today is a journal. If you are having a hard time, Settings › Need more help? lists support lines for your country and works offline.

Contact

Questions about Outside Today: hello@twelvetwolabs.com. We answer every message, usually within two business days.