SignOff

SignOff Privacy Policy

Effective

SignOff is made by Twelve Two Labs (“we”). This policy explains what SignOff does with information about you and your customers.

The short version. Everything you and your customers put into SignOff stays on your iPhone. We never receive it.

What we collect

Nothing. SignOff has no accounts, no analytics, no advertising and no tracking. There is no SignOff server, and the app makes no network connections of its own.

What stays on your phone

SignOff stores these in its own database on your iPhone:

  • Your business profile: name, address, phone, email, license and insurance lines, default tax rate and estimate numbering.
  • Your terms templates.
  • Estimates: the customer’s name, email, phone and address as you enter them, the line items, prices and totals.
  • Signing records: the copy of the estimate the customer saw, the choices they made, the signature they drew, the typed name, the times of each step and the audit trail that ties them together.
  • The PDFs SignOff makes from them.

This information is included in your iPhone backups the same way as any other app’s data. Deleting SignOff deletes it from the phone.

Touch ID and Face ID

SignOff uses Touch ID, Face ID or your passcode so that only you can leave Customer Mode after a customer signs. iOS checks your fingerprint or face; SignOff only learns whether the check passed and never sees or stores biometric data.

Sharing

A signed PDF leaves your phone only when you share it, through the iOS share sheet, to the person or app you choose, such as Mail, Messages or Files. What happens to it after that is governed by that app or service.

Your customers

You decide what customer details to enter, and you are responsible for handling them as the law where you work requires. SignOff does not send anything to your customers on its own.

Purchases

If you buy the SignOff unlock, Apple handles the payment. We do not receive your payment details or your Apple Account information.

Changes

If this policy changes, the new version will be posted here with a new date.

Contact

Questions about SignOff: hello@twelvetwolabs.com. We answer every message, usually within two business days.