Ten Frames Privacy Policy

Ten Frames is an end-of-day journal: a few photos, a sentence, an answer to a question. This policy says what happens to what you put in it. The short version: it stays on your iPhone.

What we collect

Nothing. There are no servers for Ten Frames, and the app does not send anything you put in it to us or anyone else. There are no accounts, no analytics, no advertising and no tracking of any kind. We cannot see your entries.

What stays on your iPhone

Your entries, the photos you chose, your sentences and answers, voice notes turned to text, your keepers, your tags and people labels, your hide rules, and your recaps are stored in the app’s own storage on your phone, protected by iOS.

• Photos come through the iOS photo picker, which hands the app only the photos you choose. The app never asks for access to your photo library. Each photo is copied in with its GPS location removed.
• Voice notes are recorded only while you are on the recording screen and only if you allow the microphone. Speech is turned into text on the phone where iOS supports it; the recording is kept only if you choose to keep it.
• Recaps are built on your phone from your own entries, quoting your exact words. If you delete or edit something a recap quoted, that line is removed.
• Looking back is off until you turn it on. If you do, reminders use iOS notifications with a generic line that never includes an entry.
• App lock uses Face ID, Touch ID or your passcode through iOS. The app never sees your face or passcode.

Sharing

When you share an entry or a recap, the app makes copies of the photos with every bit of metadata removed, hands them to the share sheet, and deletes the copies afterwards. Hidden entries are never included.

Backups you make

Ten Frames can save an encrypted backup file when you ask it to. You choose the passphrase and where the file goes. We never have the passphrase and cannot recover it. Your iPhone’s own iCloud or computer backup may include the app’s data, as it does for most apps; you can turn that off for this app in the iPhone’s own backup settings.

Links to other websites

Need more help? and Where these questions come from contain links and phone numbers. Tapping one opens your phone app or Safari; Ten Frames sends nothing about you when it does.

Deleting your data

Delete an entry and it is removed from your phone, including its photos and any recap line that quoted it. Settings › Delete everything removes all of it. Deleting the app also removes it.

Children

Ten Frames is not directed at children under 13, and it collects no data from anyone.

Not therapy or medical care

Ten Frames is a journal. It does not read your mood, judge your day or monitor you, and it cannot contact anyone for you. If you might be in danger, call your local emergency number. Need more help? lists numbers for your country.

Changes

If this policy changes, the new version will be posted here with a new effective date.